Shipping Policy

Order Dispatch & Processing

• We aim to dispatch orders within 24 hours of confirmation.

• In case of dispatch delays, we will notify you via email or SMS.

Estimated Delivery Timeline (Within India)

• Metro cities: 2–3 working days

• Non-metro / Tier‑2 & 3 cities: 3–4 working days
  
  Delivery may vary depending on courier partner schedule and local conditions.

Shipping Charges

• Free shipping on all Orders in PAN India.

Order Tracking

• Once shipped, tracking details will be sent via email and SMS.

• You can monitor your order’s progress through the courier partner’s tracking portal.

International Shipping

• At present, we ship only within India.

• (Optional expansion soon)

Failed Delivery & Address Issues

• Please ensure your shipping address and contact number are correct at checkout.

• If delivery fails due to an incorrect address or customer unavailability, extra re‑delivery charges may apply.

Contact Support

• For any shipping queries or urgent requests, email us at support@utsubgifts.in.

• We’ll respond within 24 working hours.